Springbot

Learn about configuration, steps, and activating your Automation Flows.

Automations

Your master template is the header and footer content that applied to all of your Automations.

Automations Master Template

Understanding Trigger Step Options and how to appropriately choose filters for your Automation Flows.

Trigger Step Options & Filters

How the timing step in Automations work and how to use them in your Automation Flows.

Timing Step Configuration

Conditional Step Options & Filters

Including Action Steps in Automation Flows.

Action Step Configuration

Automation Configuration

Make a great first impression and let new subscribers know what they can expect to hear from you now that they are on your list.

Welcome Automation

The Confirmation Automation is only mandatory for customers that reside in countries that must abide by GDPR restrictions.

Confirmation Automation

Make it easy for potential shoppers to complete their purchase by sending reminders about their abandoned cart.

Abandoned Cart Automation

Re-engage shoppers who have purchased from you in the past, but haven't bought from you recently.

Winback Automation

This flow will be triggered one year after a customer makes their first purchase from your store.

Anniversary Automation

Automatically remind customers to reorder products before they run out.

Replenishment Automation

The After Purchase flow will be triggered whenever a customer makes a purchase from you.

After Purchase Automation

Automation Flows

Best practices to leverage Springbot Automations during each stage of the customer journey.

Understanding the Customer Journey: Automations

How to edit the subject lines of your emails in your Automation Flows.

Editing Automation Subject Lines

Make changes to an email within your Automation Flow.

Editing an Action within an Automation

Where to find your Automation Flows data & reporting and see what automated emails are sending.

Understanding the Automations Dashboard

Upload unique coupon codes to use in Automations, SMS and Onsite Abandonment.

Unique Coupon Codes

Utilize the product recommendation module in Automations and understand the difference between Product Recommendations and Product Module.

Product Recommendations in Automations

Automation FAQs

How to configure and activate Onsite Abandonment.

Getting Started with Onsite Abandonment

Learn about our Onsite Abandonment tool that helps you reach window shoppers!

What is Onsite Abandonment?

Learn how to configure and set up Onsite Abandonment.

Onsite Abandonment

Create a custom design with text, images, and links

Privacy Policy

Terms of Use

Find answers and get help from Intercom Support and Community Experts

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