Steps to Move An Account to AdRoll Direct
Confirm with the Springbot team via help@springbot.com that you wish to migrate your profile.
Create a new profile in AdRoll + update your payment method there.
Contact AdRoll at support@adroll.com & cc help@springbot.com in that email
Include the following information:
Migration is from Springbot to AdRoll
AdRoll EID: (SB team will provide this for you once you confirm)
You have an existing profile (the one you made in step 1)
Email Address of existing profile
Mention payment method is uploaded
Springbot team is on the email chain and approves of the transition
**Note that this does take about 3-5 business days for the team there to complete.