This isn’t guesswork. It’s logic, behavior, and precision—automated.
You can’t treat every customer the same. And you shouldn’t have to.
Springbot gives you the tools to segment smart, build audiences that update themselves, and send campaigns that actually land with the right people.
Segmentation: Build Smarter Audiences
Start with what you know: Who they are, What they bought, How much they spend, Whether they’ve stopped engaging.
Springbot’s Custom Segments let you group customers based on behavior, demographics, purchase history, or engagement. Filter by RFM score, location, last opened email, product category, or almost any store metric.
Don’t want to build from scratch? Use built-in RFM Shopper Segments like:
All Stars
Potential Loyalists
At Risk
Lost Customers
Each segment can power a campaign, automation, or exclusion list.
Dynamic Lists: Set It and Let It Refresh
Static lists go stale fast. Springbot solves that.
Dynamic Lists let you combine segments and lists into reusable audiences that automatically refresh every 24 hours (or manually, up to 10x per day). You set the rules—include this segment, exclude that list—and Springbot keeps them up to date behind the scenes.
Perfect for:
Campaigns that always target active customers
Automations that skip certain groups
Send limits that avoid unengaged contacts
Up to 10 Dynamic Lists included on the Essential plan.
How It Works
Create Custom Segments
Use filters like purchase history, email activity, product tags, location, or customer value.
Build a Dynamic List
Combine multiple lists and segments. Choose what to include or exclude.
Springbot Refreshes Automatically
Lists update daily at midnight—or manually, up to 10 times/day if you’re pushing a launch.
Use in Campaigns and Automations
Every time you send, it uses the freshest version of the audience.
Why Springbot?
Because good segmentation shouldn’t be a chore.
Springbot gives you flexible, powerful tools that behave more like a strategist than a spreadsheet. You set the rules. It keeps the list clean. And every campaign you send is better for it.
It’s not just about targeting. It’s about respect—sending the right message to the right people at the right time.
Potential Visuals:
Segment builder showing filters for purchase date, RFM, geography
Dynamic List settings screen (include/exclude logic)
Example of Dynamic List in a campaign audience selection
Graph showing list refresh timestamps or contact growth over time