These responses are required by CTIA and TCPA Guidelines and are already set up within each account to send automatically if one the keywords below is received to one of our Toll Free Numbers.
Auto-Reply | Keyword | Behavior | Example Message |
Confirmation Auto-Reply | Signing up for SMS via Sign Up Form or Sent when importing an SMS Subscriber list. | Contact must confirm subscription | Peace and Petals: Reply PEACE21 to confirm your subscription to receiving SMS messages from Peace & Petals. Msg freq varies. Reply STOP to cancel, HELP for help. Msg&data rates may apply. |
Opt-Out Auto-Reply | STOP STOPALL UNSUBSCRIBE CANCEL END QUIT | Contact is unsubscribed from SMS | “You are unsubscribed from Peace & Petals Promos. No more messages will be sent. Reply HELP SURF20 for help.” |
Help Auto-Reply | HELP with [[keyword]] INFO | Contact receives support information regarding your SMS Keyword Program | “Peace & Petals Promos. More help at support@peaceandpetalscom. Msg & Data rates may apply. 4 Msgs/Month. Reply STOP PEACE21 to cancel.” |
Help Auto-Reply
| HELP without [[keyword]]
| Contact is directed to a HELP SMS page that includes all Keywords they are subscribed to
| “"Please visit https://list-management.com/help?phone=16016139910 for more information" |
Welcome Auto-Reply | START YES Y UNSTOP Or Texting [[keyword]] to join | Contact is subscribed to Keyword List or Resubscribed to Keyword List | “Welcome to Peace and Petals! Use 7ca9 at checkout! Msg freq varies. Reply STOP to cancel, HELP for help. Msg&data rates may apply. Terms slkt.io/4YUo” |