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    • Installation FAQs

      Frequently Asked Questions. Here you can find answers to some of our customers most commonly asked questions. If you have...

      December 26th, 2019 487 views

    • Platform Migration Steps

      If you migrate to a different platform, please inform Springbot as soon as possible. There are several steps our team...

      November 22nd, 2019 473 views

    • Providing Springbot Access to Your eCommerce Store

      Sometimes, in order for Springbot to best help troubleshoot an issue you might be having, we will need admin access...

      November 22nd, 2019 481 views

    • What is an SSL certificate and how do I add one to my store?

      SSL (Secure Sockets Layer) is the standard security technology for establishing an encrypted link between a web server and a...

      November 22nd, 2019 601 views

    • Springbot + BigCommerce - SSL Certificate Installation Requirements

      Background :  As of May 24, 2017, BigCommerce began offering all stores that have a custom domain access to a...

      November 22nd, 2019 497 views

    • How to locate your Springbot Access Token (for Magento)

      In order to connect to Springbot with Magento, you may need to provide Springbot with a valid API Token taken...

      November 22nd, 2019 552 views

    • Commonly Asked Magento Integration Questions

      Q: How should I integrate Springbot if my homepage/landing page is a CMS (e.g. WordPress, Joomla, Drupal, etc) and not...

      November 22nd, 2019 436 views

    • How do I deactivate my Shopify Triggered Emails?

      If you’re using Shopify, there’s a good chance you have a generic abandoned cart email firing off from the backend...

      November 22nd, 2019 381 views

    • Zapier Integration

      Our partnership with Zapier allows you to connect Springbot to 1,500+ other web services! How does Zapier work? Automated connections...

      January 17th, 2020 511 views

    • Smile.io Integration

      What is Smile.io?  Smile allows customers to build loyalty with points, referrals and retention marketing. Loyalty programs promote new customers...

      February 27th, 2020 1542 views

    • Springbot + Matcha

      Springbot + Matcha   Springbot’s marketing automation and attribution platform is a critical solution for today’s direct to consumer (DTC)...

      January 8th, 2021 102 views

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