Top reasons why our numbers may be different then Google Analytics?
1. Plugin uninstalled: If the Springbot plugin is uninstalled or disabled on your platform, then our tracking scripts will not be running.
2. GA is getting blocked:There are unique circumstances that can lead to this but ultimately, Google Analytics is blocked by a user’s browser or by another tracking script.
3. Site performance Issues (site not loading): If a page partially loads (or doesn’t load at all) then it is possible that your tracking scripts (especially scripts stored in the web page footer) will not get loaded at all.
Still have questions? Reach out to the Springbot Customer Success Team by emailing firstname.lastname@example.org!