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    • Understanding the Reports Dashboard

      Your Reports section is the most comprehensive way to identify how your Springbot actions are performing, as well as audit...

      November 22nd, 2019 512 views

    • Springbot Customer Segments

      When you first installed Springbot, we connected to your store and pulled all your customer data for reporting purposes. Using...

      November 22nd, 2019 743 views

    • Creating Custom Segments

      When your team first installed Springbot, we pulled in your customers’ data and created a few prebuilt Customer Segments that...

      November 22nd, 2019 570 views

    • Understanding Last Click Attribution

      When a customer makes a purchase from your site, there is a defined set of rules (known as the attribution...

      November 22nd, 2019 386 views

    • How do I track my Coupon Codes in Springbot?

      Since Springbot is directly connected to your eCommerce store, we're able to show data surrounding each of the coupon codes...

      November 22nd, 2019 378 views

    • Action History

      Overview  Any marketing action you take in Springbot -- whether it's an Email Campaign, Facebook post, Online Ad, or something...

      November 22nd, 2019 428 views

    • Using Tags in Springbot

      A Springbot Tag is an internal tag that allows you to track the performance of your various marketing campaigns. They...

      November 22nd, 2019 451 views

    • Defining RFM Segments & How to Use Them

      Calculating your customers’ value through RFM segments may sound complicated, but Springbot does all of the work for you. After...

      November 22nd, 2019 839 views

    • Why Am I Seeing Spikes in Adds / Abandons on My Nightly Email Report?

      Springbot's Nightly / Weekly Emails are some of our most loved customer features. They deliver reporting snapshots to your inbox...

      November 22nd, 2019 389 views

    • Springbot UTM Parameters Overview

      What are UTM Parameters?   UTM parameters are tags you can add to a URL  to track performance of your...

      November 22nd, 2019 425 views

    • Creating Subscriber Attribute Segments

      Please note that creating Subscriber Attribute segments is only available to customers utilizing our  Enhanced Sign Up Form . If...

      January 16th, 2020 682 views

    • Optimizing Custom Segments

      Overview Industry leaders prioritize knowing who their customers are and they are constantly strategizing on the best ways to personalize...

      November 22nd, 2019 623 views

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